PRIVACY AND DATA HANDLING POLICY

1. Overview and Scope

This Privacy and Data Handling Policy (the “Policy”) outlines the data processing practices of Funazi. It details how we collect, process, secure, and dispose of your personal data when you interact with our platform and submit a transaction inquiry.

2. Data Collection Practices

To facilitate our investigative Services, we collect specific categories of data through your direct submission and through automated website interactions:

• Identification Data: Your legal name, electronic mail address, and primary telephone number.
• Transaction Metadata: Non-sensitive data points relating to your inquiry, including the transaction date, precise monetary value, merchant nomenclature, and truncated payment identifiers (e.g., the final four digits of a payment card).
• Technical Telemetry: Standard network data automatically, including Internet Protocol (IP) addresses, browser specifications, and timestamped access logs.

Security Notice: The Company strictly prohibits the submission of full Primary Account Numbers (PAN), security codes (CVV/CVC), or banking passwords through our platform.

3. Purpose of Processing

The Company processes your submitted data exclusively for the following authorized business purposes:

• Service Execution: To cross-reference the submitted Transaction Metadata with available merchant records to retrieve the requested context.
• User Communication: To enable our service representatives to contact you via phone or email to deliver the findings of your inquiry.
• System Integrity: To monitor our platform for anomalous activity, prevent fraudulent submissions, and ensure the operational stability of our digital infrastructure.

4. Data Sharing and Disclosure

The Company does not monetize, sell, or rent your personal data to unaffiliated third parties. Data disclosure is strictly limited to the following operational necessities:

• Merchant Verification: We may share the specific Transaction Metadata you provided with the relevant eCommerce merchant or their processing gateway to accurately locate the transaction in question.
• Service Providers: We may securely transmit data to authorized sub-processors (such as secure cloud hosting environments or encrypted communication platforms) who provide essential infrastructure for our business operations.
• Legal Compliance: We reserve the right to disclose specific data points if legally compelled by a valid subpoena, court order, or authorized request from a regulatory or law enforcement agency.

5. Data Security Measures

The Company implements robust, industry-standard organizational and technical protocols to safeguard your data against unauthorized access, alteration, or destruction. This includes the deployment of secure socket layer (SSL) encryption for data transmitted across our website and access-controlled environments for stored records. While we mandate stringent security practices, no digital transmission can be guaranteed as entirely impervious to advanced threats.

6. Retention Protocols

Personal data and transaction records are retained only for the duration necessary to fulfill the primary informational inquiry, manage any subsequent customer support requests, and comply with binding legal, tax, or regulatory data retention mandates. Upon the expiration of these requirements, the data is securely purged from our active systems.

7. User Privacy Rights

Subject to the applicable data protection statutes in your jurisdiction, you may exercise specific rights concerning your personal data:

• The right to request an export of the personal data we currently hold.
• The right to request the rectification of inaccurate or incomplete contact information.
• The right to request the deletion of your data, barring any overriding legal retention obligations on our part.

8. Contact Information

To exercise your privacy rights or to submit a formal inquiry regarding our data handling practices, please direct your correspondence to: privacy@funazy.com